Question 1

What are the costumes made of?

Accepted Answer

Lightweight and durable ABS Plastics. This is the same material that car bumpers are made from.

Question 2

Is it "hot" in these costumes?"

Accepted Answer

No, unlike a full fabric zipped-up mascot our robot costumes have natural gaps in the costume which allow air to enter and cool the performer. Also each helmet has a fan installed to remove hot air from inside the helmet. Many of our clients in warmer environments use "cool vests" to help keep the performer cool. 
 
Cool Vests

Question 3

How long does it take to make?

Accepted Answer

We have many "Stock" costumes in the shop ready to be shipped, so just contact us for availability. If we do not have the colors you are looking for than we would need 20-30 days to produce. Custom work is always based on design and budget, however, most can be completed between 30-60 days.

Question 4

How much is shipping?

Accepted Answer

US flat rate shipping is $200-$400 for Models 1-7 and 14-15  3-6 days
US flat rate shipping is $400 - $600 for Models 8-13   3-6 days
 
International flat rate shipping is $500-$800 for Models 1-7 and 14-15  UPS Air 3-7 days
International flat rate shipping is $800-$1,000 for Models 8-13   UPS Air  3-7 days
 
International orders please contact us for detailed shipping quote. 
 
Email us:

Question 5

Is there a warranty?

Accepted Answer

A one year limited warranty on all parts. If you break a part, we simply make another a send it to you for replacement.
Robot Costumes will only repair or replace parts that have damaged under normal use. Clients use follow the guidelines explained in the videos provided after the sale. Excessive use like pushing the costume pass it's movement limitations, falls, parts dropping to floor or running into walls, etc are not covered under this warranty. 
All clients and their staff must review the maintenance, dressing and performance videos prior to putting on any of our costumes.

Question 6

What is the best costume for my business?

Accepted Answer

Most of our clients use the costumes to entertain guests. 6ft tall costumes are best for walking around, dancing and are the most flexible. If you are entertaining children, this are less intimidating and more kid friendly. 7 and 8 ft tall costumes are mainly used to entertain adults at trade shows, sporting events, nightclubs and anywhere you want the costume to make a huge impact. Our Wheely Costume Model #13 is best of both worlds and also tricks guests in thinking that it is a real robot because it rolls around. 
Our Family Entertainment Center clients use the robot as a birthday upsell, so the costume make money back over time. It is a exclusive upgrade for birthday parties in which the robot brings in the birthday cake and then entertains the birthday party. 
Our rental clients get anywhere from $200 to $300 per hour for a robot entertainer. Trade shows pull in the most funds. $1000 to $1,500 per day.

Frequently asked questions